Dynamics 365 Solutions for Manufacturing and Distribution

Unifying your company’s manufacturing CRM and ERP systems can provide new revenue streams and analytic insights, as well as greater supplier coordination and stronger customer relationships — digitally transforming your organization.

If you combine Microsoft Dynamics 365 CRM and ERP systems into one end-to-end solution, you open the floodgates to greater profitability. The synchronized system empowers your teams by collecting, integrating and visualizing global supply chain data. And by using a customized, strategic approach to achieve this transformative combination, manufacturers and distributors gain better visibility into their entire operational lifecycle — beginning with product R&D and continuing through post-sale customer support.

Achieving this level of digital transformation isn’t done overnight. To unlock your company’s potential, you need an experienced CRM and ERP implementation partner.

Armanino, a Gold Certified Microsoft Dynamics 365 partner, has decades of experience helping manufacturing clients. We are intimately familiar with the challenges and opportunities manufacturers and distributors face when implementing a new CRM or ERP system. Our expertise equips us with the best ways to simplify and solve those quandaries, all while reducing your implementation risks.

By partnering with Armanino, you’ll gain a partner who works with you hand-in-hand to assess the greatest opportunities for your business. Together, we’ll discover the best ways to evolve your business through the flexible Dynamics 365 platform to manage finance, operations, production, vendors, sales and customer service, and to incorporate rich analytics and embedded business intelligence.

Get in touch with us for an assessment, consultation or demo and see how we can improve your business by leveraging Dynamics to achieve more.

By incorporating Dynamics 365 Sales, Customer Service and Field Service with Armanino, you’re unlocking a crucial part of digital transformation. After the implementation, your company can leverage its new CRM to operate more efficiently, manage customer expectations and gain powerful insights about optimizing your sales process and forecasting.

With our implementation expertise, we understand how tricky it can be to unify your digital and physical systems, simplify the end-to-end sales process and streamline customer service self-serve portals. That’s why our implementation methodologies include industry best practices to teach you how to get the most out of Dynamics 365 CRM and reduce the risk of a failed or over-budget implementation.

Companies that only need Dynamics 365 CRM solutions can reduce the burden on customer service teams, benefit from sales forecast management, automate technician scheduling and manage warranty claims.

Dynamics 365 CRM even allows end customers to use a portal to submit a case, which can then be automatically routed to a technical specialist, or have self-service access to a product knowledge base and troubleshooting information. This helps you meet service-level agreements, improve your customer service and contain costs. Likewise, distributor and manufacturer representatives can log opportunities, record accounts and contacts, request samples and submit RMAs through a similar portal.

If you’re still establishing the CRM modules or platform you intend to use, Armanino can assess opportunities to improve operational efficiency, decrease redundant employee tasks, tighten systems integration and eliminate wasted investments.

If you’re using a non-Microsoft CRM, we can also assess the best ways to leverage your CRM data and unify the front and back offices through integration with Power BI’s robust analytics capabilities.

Microsoft Dynamics 365 for Finance and Operations (formerly known as Dynamics AX) lets manufacturers improve daily operations with a combination of robust financial tools, supplier and distributor integration and performance monitoring, warranty management, and insights across your organization.

Armanino’s expertise working with the Microsoft stack equips us to implement Microsoft Dynamics ERP solutions to reduce the challenges manufacturers and distributors face on a daily basis. From manufacturing and warehouse management, to establishing well-defined, measurable business objectives and real-time supply chain visibility, we’ll work with you to break down silos and simplify your daily tasks. Together, we can empower your teams to spend more time achieving your business goals.

With Dynamics 365 you can eliminate data silos and empower your teams to identify and resolve supply chain issues before they significantly affect operations or profitability. This allows your teams to combine seamless wireless data collection with RFID and real-time Electronic Data Interchange (EDI) to scale operations while reducing costly, time-consuming errors.

Microsoft Dynamics GP allows small and midsize manufacturers to use a robust ERP solution that unifies data from their financials, inventory, and supply chain. This unification results in greater visibility throughout the organization while meeting stringent industry and customer demands.

Armanino is among the nation’s largest Microsoft Dynamics GP partners. We offer industry-focused solutions to help your company develop an implementation strategy specific to your needs. Throughout our assessment and implementation, we’ll show you how to leverage existing IT investments and foster growth for years to come.

As a Gold Certified Microsoft Dynamics ERP and CRM partner, we’ll use our deep manufacturing industry knowledge and decades of experience to quickly identify the best ways to help your business achieve optimal results while using fewer resources, equipping you with immediate and long-term value.

By partnering with Armanino, you’re gaining an experienced implementation partner who has helped hundreds of manufacturers experience a low-risk, fast time-to-profitability Microsoft Dynamics implementation. Whether your organization is upgrading an existing CRM and ERP system or seeking a brand-new implementation, we’ll help you achieve your goals and reap the benefits of digital transformation.

Get in touch with us to request a demo or assessment and learn how Armanino can help your manufacturing company gain every possible marketplace advantage.