I’d spent most of my career in the Big Four, and while I loved the capabilities of working in a Big Four firm, there was so much red tape and bureaucracy. I had a drive to build out my practice and forge my own path. I wanted to be entrepreneurial for my clients, and I wasn't going to get that chance at the Big Four. In Armanino, I found the best of both worlds. I still have those big firm capabilities, but I get to interact with my clients face-to-face to a much greater degree than I could in the past. That personal touch is key to building strong partnerships.
Our profession is going to continue moving toward technological solutions like machine learning, AI and the blockchain to streamline audit and accounting processes. Clients will still get that human element, because they need that insight from an expert who can sit with them and guide them, helping them make more strategic decisions based on instantly verifiable data. Being able to be confident in your business’s financial intelligence means you can be more nimble and make decisions faster, and having that ability in the business world makes you more successful.
I'm a perfectionist, so I am often up late thinking about how I can do an even better job of delivering hyper-focused client service.
I joined Armanino so I could give focused, personal attention to each of my clients. They deserve a partner and advisor who responds to their questions and concerns in a timely fashion, and so I work to ensure that I am available to them whenever they need my guidance and support. I'm able to do that because I have a lot of trust in the staff I work with. When I empower them to solve problems, it makes all of us more nimble and able to deliver exceptional client service.
Where there’s a will, there’s a way. Nothing is impossible.